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The Click Experts: Your One-Stop-Shop for all your Tech Needs

Online marketing and software development encompasses many areas such as SEO, e-commerce, pay-per-click management, app development, web design, etc. Whether you’re a traditional brick and mortar shop or a digital marketplace, online marketing is the key to acquiring customers and powering sales.

In an age where everyone has immediate access to a laptop, smartphone, or tablet, your business should be visible on these mobile advertisements.

If you’re in charge of your business’s online marketing strategies, you might be juggling between hiring an online marketing firm and learning the skills yourself.

What will you do?

If you want to make a huge improvement in your marketing investment and grow your business, consider hiring the right digital professionals.

Why The Click Experts?

We’re tech professionals.

Our digital company works with different types of businesses and industries. Each business community operates differently. This exposure has helped us develop various innovative and successful advertising strategies.

We’re able to apply our industry-specific expertise to help grow your online presence. Our vast tech capabilities help us tap into your niche’s expertise and insights. We use this knowledge to build targeted and effective solutions.

Our tech expertise includes (but not limited to):

Operating Systems
Programming Languages
Data Analysis
Software Proficiency

We’re your one-stop-shop for all digital marketing and software development services.

The digital marketing campaign you run will change as it passes through different times of the year. For instance, at the start of the New Year, your focus will be on SEO and branding.

Your attention will shift towards paid advertising and social media during the festive sale and Christmas. It’s expensive to retain and manage all these professionals under a single roof.

This is where The Click Experts is your best choice.

Our team includes:

SEO experts
E-Commerce website development
PPC campaign set-up and management
Software and App development
Onsite technicians

Our team has the expertise and skillset to seamlessly meet and exceed all your campaign objectives.

We’ve got the experience!

Digital marketing is a competitive arena where the virtual atmosphere is constantly changing. Wouldn’t you feel more confident leaving your campaign in the hands of an experienced team?

Our company has more than two decades of experience in developing, planning, and executing marketing campaigns. The Click Experts is a versatile, multi-person engine that will work in unison on your campaign.

We’ve got PPC, SEO, web development, and software development experts on our team.

We’ve got the track record to prove our skills and talents.

We’ve built a stellar reputation in our industry, but don’t take our word for it.

Check out what our customers have to say about our work!

Most of our clients are either repeat customers or referrals. In fact, we’ve got some patrons who’ve been with us for over a decade.

Now, you can see our work first-hand in Featured Projects.

Outsourcing your digital marketing and software development needs is a recipe for a flexible, cost-effective, and successful marketing campaign.

Get in touch with The Click Experts today for all your online marketing and technology needs.

SBA Presentation by Ben Elias: Tuesday 3pm in Downtown San Francisco

Powerful Technology & Marketing Solutions…For Small Businesses ONLY

Benjamin Elias from The Click Experts will be giving an instructional work shop for the Small Business Association (SBA) on 17 tips, tools and tricks for powerful marketing in today’s fast paced business world.

Benjamin Elias with Michael Gerber

Benjamin has consulted and absorbed the best practices from industries such as: technology, financial services, import/export, software platforms, manufacturing, healthcare, staffing, database agencies, food service and real estate.
Are you looking for fresh ideas, practical information and proven strategies to grow your business and increase your profitability?

Come join us!

DATE AND TIME

Tue, September 12, 2017

3:00 PM – 5:00 PM PD

San Francisco SBA

455 Market Street, Suite 600

San Francisco, CA 94105

For free tickets to this even, please click on the following link.

https://www.eventbrite.com/e/powerful-technology-marketing-solutionsfor-small-businesses-only-tickets-37497368639

Four Tips to Improve Your YouTube Marketing

#1: Just as it’s true with a written blog post, or, indeed, any other form of advertising, content is king. That means that your YouTube video must tell an original and interesting story. People are simply not going to have much patience with a boring or conventional video. Engaging your audience is key, and it’s not always important for your content ideas to relate directly to your product or business. This is particularly true if you’re in an industry that’s hard to get people excited about. What sometimes is more important is linking your business with content that connects your product or service with a positive emotion. Think outside the box and remember to keep it interesting.

#2: While nobody expects your video to be Hollywood quality, it’s still important for it to be watchable. That means it must be clearly seen and heard. Make sure your camera is in focus and correctly aimed on the subject you are shooting. Also, be sure that your lighting is sufficient. In addition, understand that bad audio can tank your video within seconds. Even the most polished visuals will be wasted if the sound is too low, or there is too much interference or background noise. Viewers have come to expect a credible level of technical expertise. Don’t disappoint them.

#3: Make sure your video is find-able and that it reaches its intended audience. Focus on the title, the description, the tags, and the keywords. It’s important to remember that people who find your videos on YouTube are usually in the discovery stage of the buying process and not yet ready to make a purchase. For this reason, it’s important to choose keywords that are relevant to people who are looking for new information and to provide video content that educates them based on those keywords. Remember: the goal of your YouTube video is to warm up and qualify prospects. So, use your video as a call to action and make sure it’s easy for viewers to link back to your website, where you can continue the selling process.

#4: Sad to say, in most cases, one video, however brilliant, will usually not be enough. In other words: volume wins. Publishing consistently on a regular basis creates a “cadence” with your audience. Instead of stumbling on your videos, sometimes just by chance, they begin looking for your content and make a habit of checking your channel, looking for your next YouTube gem. And it’s this cadence that you ultimately want. The more times your loyal viewers come back, the better. The best advice for creating a content cadence is to set the tone from the beginning and let your audience know what to expect. Make your first video an introduction to what sort of content you will be publishing, and how often—and then whatever cadence you set for yourself, make sure you follow through. If you don’t, your audience will leave.

Online Marketing Trends That Will Dominate 2017

Regardless of the seemingly never-ending innovations in the world of online marketing, unique, high-quality content will continue to be the most important aspect of any campaign. However, there are some other interesting trends that the cognoscenti believe will dominate throughout 2017. They include:

• Augmented Reality – The popularity of Pokémon Go proves that enthusiasm for AR experiences is real. This year, more brands will be coming out with AR games and ads, and attempts to capitalize on the AR apps that already exist.

• Live Video Streaming – Thanks to faster internet speeds and the ubiquity of mobile devices, live video will be utilized by more and more brands and individuals.

• Data Visualization – The use of infographics will give marketers the ability to provide their target audiences with factual information via charts, graphs, animations, and other data visualization tools.

• Native Advertising – Advertising that eschews traditional formats and includes some editorial content such as a blog post or infographic helps marketers build trust and engagement.

• Niche Market Targeting – In order to break through the growing crowd of online marketing businesses, more brands will attempt to appeal to a narrower range of demographics with more specific topics.

• Immersive Experience – In addition to AR, virtual reality (VR), and formats such as 360 videos help make users experience “living in the moment.” The key is to provide some level of interaction in a way that makes people feel like they’re a part of something bigger.

• Wearable Technology – 2017 will see more smart devices such as the Apple iWatch, Google Glass, Moto 360, and other wearable devices that keep consumers connected to the digital world, all the time.

• User-Generated Content – Over the last few years, there has been a steady increase in the number of brands that use content created by consumers, sometimes called “personalized content experiences,” with their products featured in real-life situations. The trend will continue and grow.

• Dense Content – With attention spans continuing to fall, marketers are going to make sure that every word of every line of content, counts.

• Customer Service Chatbots – More chatbots will be employed in order to make customer service faster and more immediate.

• Social Messaging – Companies and brands will shift more and more to private social messaging apps, such as WhatsApp, which has over one billion users.

• Mobile Domination – Mobile will continue to outpace desktop as digital marketers experiment with more and more mobile searches, mobile payment methods, mobile apps, and mobile-only social applications to create brand value.

• Finally, search algorithms will change; and change again; and maybe even change again, proving that nothing ever stays the same in the SEO universe.

The Importance of Online Marketing in 2017

Ecommerce continues to grow and competition will ramp up, as well, in 2017. This means that customers will be harder to win, easier to lose, and fussier on price and user experience. The low barriers to entry and the fact that consumers can switch from brand to brand with the touch of a button, means that those who fall behind when it comes to customer experience and pricing strategy will lose out. So, the savvy online marketer will have to keep up with the latest trends in order to stay ahead of the pack.

Here are some tips for online marketing in 2017:

 Influencers are becoming increasingly important because they are considered credible and, unlike classic advertising, their opinion is trusted. To be successful in 2017, you will need to cooperate with bloggers, YouTubers, etc., and win them over with your products and services.
 Just as influencers need be enlisted, so must users. Users who are convinced of something are an ideal marketing instrument because they transfer their conviction to the wider market.
 Customers will have to be better informed and more inspired; it’s no longer enough just to offer products that are accompanied by a description. Shoppers want more. Products must be accompanied with ancillary information and collateral subject matter. The inspiring and informative incorporation of products and services into offers will influence purchase decisions and increase visitor numbers in 2017.
 Chatbots are small programs that function like a real chat partner. For this reason FAQs can be found on practically every internet site. But clicking through a long list of questions is often frustrating. Chatbots can perform these tasks considerably better. The user can ask his questions and the software answers interactively. Interested parties as well as customers arrive at their answers quickly, and receive the desired assistance in short order. So Chatbots will make customer service and customers’ lives easier in the year 2017.
 Live video is becoming increasingly important. With live streaming, the interested party feels more connected to what is shown. It’s an especially powerful tool to introduce a new product or service.
 Old SEO tactics are becoming outmoded. For example, beginning in January, advertising that customers are unable to bypass will be used as a criterion by Google to rank a site lower. So in addition to inspiring content in order to rank high, websites will have to put the user first. Say goodbye to annoying pop-ups.
 Native advertising is gaining importance. This includes articles in blogs, portals etc. that have not been created by an editorial team, but by an advertising agency or a company’s marketing department. Good native advertising is characterized by high-quality content. The reader is encouraged to read the article, although it is still advertising. (Native advertising should always be identified as such; otherwise blogs and advertisers are gambling with their credibility.)
 Virtual reality and augmented reality will make completely different marketing measures possible in 2017. They allow the user to be involved, and not just to stare at a screen.
 Platform as a Service is now one of the hottest trends in ecommerce. Just look at the incredible success of Platform as a Service businesses like Uber, Spotify, and AirBnB. The smart online marketer should consider selling anything that is used or consumed regularly via a subscription model. The high disposable incomes of today’s Millennials means plenty of cash for subscriptions, but their low wealth means there is never much in the bank for big one-off purchases. So, there really has never been a better time to sell your product via a subscription model.
 Mobile devices now make up over half of all web traffic and continue to grow in importance. However, mobile (phone and tablet), while accounting for 59 percent of all sessions by device on ecommerce sites, count for just 38 percent of revenue. In 2017, the smart online marketer will understand that mobile is king for research, but desktop is still where consumers do their buying.

The Power of Online Marketing

Online, or digital marketing, is an umbrella term for the marketing of products or services using digital technologies. It includes any effort to spread the word about a company that uses the internet as an advertising medium.

Over the last two decades, online marketing has become an absolute necessity for every business that wants to reach its target consumers. No longer can a company put an ad in the Sunday newspaper and assume that everyone will read it and then go out and buy its product. In fact, these days, if your business does not have an online presence, it might as well be invisible.

Indeed, online marketing has become so pervasive that is has resulted in a paradigm shift in the customer/advertiser relationship – people are now in control of their marketing experience and businesses must use various internet platforms in order to adapt to the changing expectations of consumers who are wanting ever-more sophisticated offerings throughout the purchasing journey.

But even though the balance of power has shifted in favor of the consumer, businesses should not be unmindful of the many advantages that online marketing offers. For example, the use of digital marketing allows brands to market their products and services 24 hours a day, seven days a week, every day of the year. It also allows them to offer customer support all the time, and not just during “normal” business hours. In addition, the use of social media platforms allows brands to receive both positive and negative feedback from their customers, which helps them decide quickly which products are popular and which may need to be put out to pasture.

Another advantage is that digital marketing is easy to be measured, allowing businesses to know the reach that their marketing is making, whether it is working or not, and the amount of activity and conversation that is involved. The results of traditional broadcast marketing simply cannot be measured nearly as accurately.

In addition, there are many powerful arrows in the online marketing quiver – any of which may prove to be the one that hits a potential consumer where he or she lives. They include:

• Search Engine Optimization (SEO) – a methodology of strategies, techniques, and tactics used to increase the amount of visitors to a website by obtaining a high-ranking placement in the search results page of a search engine such as Google, Bing, or Yahoo
• Search Engine Marketing (SEM) – a paid version of SEO where marketers pay for display ads in order to drive traffic to a company’s web pages
• Content Marketing – the creation of valuable media and content made available to potential customers who are searching for information about a particular product or service. It may include articles, blogs, videos, etc.
• Social Media Marketing – using one or several social media channels such as Facebook, Twitter, Instagram, etc., to engage with customers and build relationships
• Pay Per Click Advertising (PPC) – paid ads on search engines and social media sites
• Affiliate Marketing – a type of referral marketing where companies promote each other’s products
• E-mail Marketing – contacting customers who have given permission to reach them via their email accounts

Most businesses, these days, engage in omni-channel marketing, which employs a mixture of these strategies in a synergistic way, in order to maximize their effectiveness. And it’s a wise advertiser who learns to harness and master the power of online marketing.

How important is AdWords to New Businesses?

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The U.S. Census Bureau reports that approximately 400,000 new businesses are started every year in America. But according to the U.S. Bureau of Labor Statistics, only about half of them survive more than five years. And the Small Business Administration estimates that 50 percent of new businesses actually fail during their first year, alone.

There are a lot of reasons why businesses, especially new ones, don’t make the grade. But it is safe to assume that one major reason is simple enough to deduce: not enough customers. It’s no secret that in order to get those customers a business must advertise – and a new business must advertise even more intelligently, if not more extensively, because . . .well, it’s new. Nobody yet knows that it’s out there.

One challenge for any new business is that it is likely competing with more established operations that are more well-known and more experienced in the advertising side of things. Another challenge is monetary; start-up costs often eat up a large percentage of a new business’ budget and there may be scant funds left over for a major marketing campaign.

The good news, though, is that today, the internet has helped level the playing field. And one of its best tools is Google AdWords. Whenever a prospective customer is looking for a product, service, promotion, or anything from anywhere in the world, they’re likely going to search for it on Google. And Google AdWords can get a business found. With Google AdWords, on even a moderate budget, a new business can compete on the same level as the more established firms, no matter how long it’s been around.

When a business buys an ad on Google AdWords, with a link to its website or other content, and the chosen keywords match what people are looking for, the ad appears on Page One, above or alongside the organically ranked websites in the same category. That means it gets seen. But more importantly, it gets seen only by potential customers who are already interested in what that business is selling or offering.

In addition, unlike other marketing strategies, the business only gets charged when people click on its ad. That makes Google AdWords extremely cost-effective. That’s especially important to a new business because it can determine how much it wants to spend – a budget can be set from ten dollars to thousands of dollars a day.

Google AdWords also gives a business targeting options, so a locally-based business, (such as a neighborhood restaurant), a regional company (such as a state bank), or even an e-commerce site (with, say, country shipping restrictions), can geo-target its most promising, potential customers. And it’s not wasting ad dollars on those who aren’t in its area. By using Google Places in conjunction with AdWords, a business can even show a map of its brick-and-mortar shop, if it has one.

And since new businesses, in particular, have to watch every penny spent, with Google AdWords, every single aspect of a marketing campaign is measurable – right down to the number of clicks, the number of impressions, the click through rate (CTR), the number of conversions, the conversion rate, the cost per click (CPC), the cost per acquisition (CPA), etc. So it’s very easy to measure the return on investment (ROI).

Google AdWords also helps with follow-up. When interested visitors have clicked on an ad and visited a new business’ website, they get a cookie from a code that exists on the site’s back end. When they leave, the ad can be targeted to follow them on the Google Display Networks, or Google search.

With all of its advantages – its relatively low cost, its potentially wide reach, and its broad menu of options – Google AdWords can be a hugely successful method of driving traffic and gaining new customers. Which is why every new business should consider using it – especially if it wants to wind up in the 50 percent range of those businesses that ultimately do get to stick around.

Your Customers are Looking for You, but Can They Find You?

These days, more than ever, it’s not enough just to be good at your business – you have to know how reach your customers and potential customers where they live. And, today, more and more of them are living online. So, if they can’t find you on their computers, tablets, and smart phones, then you are probably losing them to your competition. Here are some tips that will help them find you when they look:

1.You must have a professional looking website that is highly functional and easy to navigate. If your customers can’t get the information they are seeking within seconds, they will hit the back button and go looking somewhere else. Make sure that your website meets current usability standards and that it is optimized for use on a mobile phone; that the information is correct and up-to-date; and that it is easy for a potential customer to do business with you.

2. Concentrate on your local market as most consumers still prefer to do business with those nearby. Search engines like Google, Yahoo!, and Bing provide business owners with a free way to get businesses listed ahead of all the search results via their default map systems.

3. Get listed on review sites. People want to know that others have done business with you and have had positive experiences.

4. Attract buyers by blogging. Blogging not only elevates your professional profile, it can help raise your company website to the top of the search engines pages.

5. Use social media. People buy into you before they buy from you. Social media lets you connect with potential customers without coming on too hard as a salesperson. By having an open, interesting dialog with people who may be interested in your goods or services, you stay in their minds. Then, when they are ready to buy, they are more likely to remember you.

6. Use online press releases. Think about all the new and interesting things going on in your business and write an article about them. Embed a few links back to your website, and send the release to the most appropriate online press release services.

7. Shoot a video and upload it to YouTube, or any of the other video sharing sites, and be sure to link it directly to your website. Then promote the video with social media to increase your online presence.

8. Send out regular email newsletters to current customers and anyone else who has contacted you in one way or another. By sending out fresh, new content on a regular basis, you’re reminding your customers that you’re still out there.

9. Content is still king. Create useful content and give it away free to your customers on your website. There are many types of online content: white papers, articles, reports, case studies, and webinars, for example. In addition, the more useful and original your content, the higher your site will rank on search engines.

10. If your budget allows, pay for online ads with Google Adwords and/or Bing Adwords. Paid placement will get your business on the front page of their search engines when customers are surfing the web. Get some professional advice, though, before you spend a dime. Doing it right can help your business thrive; doing it wrong can wreck your bottom line.

Remember the old conundrum: If a tree falls in the forest and there’s nobody there to hear it, does it make a sound? Well, if your customers are looking for you, but can’t find you, can you really do business with them?

Google’s AdWords vs. Bing AdWords, Who is better?

Search engine marketing has become an integral part of a business’s online strategy, and paid search is one of the top sources for driving traffic to a company’s website. In fact, PPC (pay-per-click) advertising provides the highest ROI (return on investment) of any type of online marketing scheme.

The two main search engine platforms for PPC campaigns are Google AdWords and the Yahoo! Bing Network. Each one has its pluses and minuses and depending on a business’s market, budget, competition, etc. one may be a more viable solution that the other.

Google AdWords is the leading search engine with 67 percent of the market share. It consists of two networks: Google Search Network and Google Search Partners. Google AdWords is generally considered an easier platform to manage; it’s user-friendly, has a high search volume, and more advertising extensions than Bing. It’s better for medium or low competition markets with a clear advertising strategy and flexible budget.

Like Google, Bing also allows businesses to advertise through two different networks: Bing Search Network and Bing Content Network. Bing Ads has less competition than Google and its CPC (cost-per-click) are 50-70 percent cheaper; its impressions are 90 percent cheaper, as well. With Bing Ads, small businesses can easily rank higher while getting increased ad exposure, despite relatively small marketing budgets. So if cost and high competition levels are major factors in a company’s advertising budget, then Bing could be a better choice, resulting in low cost-per-acquisitions.

In addition, Bing allows a business to assign different campaigns, different time zones – Google does not. Bing also has a very helpful customer service department willing to help small companies that spend at least $500 per month, whereas Google’s ante for good customer service is $500,000 per year.

So, for a more user-friendly platform with high search volume, Google AdWords is often a better choice. Bing prevails for high competition, low-budget startups. For businesses that have the budget and ability, working with both platforms gives them the best of both worlds.

How Small Changes in your Online Ads Boost PPC Conversions

If people are clicking on your PPC ad, but then are not converting to a sale, you’re spending money, but not making any. The point of your entire campaign is to convert lookers to buyers, so in order to create a successful PPC campaign – one that results in enough conversions to make it worth your while – you need to do many things, some big, some small.

Here are some big and some small things that can help you increase the ROI of your PPC campaign by increasing your conversion rate:

• Understand the five general phases of the customer buying cycle: Awareness (Can you help me?), Consideration (What do you do?), Interest (What’s different about you?), Preference (Are you the best value for me?), and Purchase (How much? How long? And When?). Now, make sure that your ad contains elements that appeal to customers in each stage of the cycle.

• Track everything from the beginning. In order to be successful with PPC you need to analyze and adjust constantly. Little changes over time make huge overall improvements. There are plenty of good-quality tracking programs, and some of them provide a lot of in-depth information. The good news is that Google’s free conversion tracking tool will do a great job most of the time.

• Make sure your ad copy correctly describes the product or service you are advertising. And make sure that the content on your landing page is related to your ad copy. And finally, write high quality, engaging copy.

• Test everything. Again: test everything. Test your PPC ad text; text the images you use in your ad, your call-to-action, or anything else that has to do with your campaign. Then test it again against a variation to determine which concept gets better results. Then test your landing page to find out which pages are more successful at driving conversions.

• Be different. Lot’s of PPC ads are the same. Same doesn’t work; same is boring. Instead, try to create emotionally-charged ads with strong triggers that showcase your unique proposition.

• Use the right keywords. The nature and intent of the keywords you’re targeting is critical. Use keywords that are “transactional” and have high commercial intent, meaning they are used by people who are ready to buy. Also, it is crucial to regularly scan for new keyword ideas, and then test them.

• Use re-marketing as a conversion rate optimization tool. Remember: only about two percent of website visitors convert on their first visit. But various studies have shown that re-targeting ad campaigns – showing individuals who have seen your ad but have not yet converted, the same product or service you are offering on websites they later visit – result in a steep rise in conversion rates. You should also offer additional discounts in re-marketing ads that give people a reason to come back and convert.

• New ads can have as big an impact on conversion rates as new landing pages. Keep updating, honing, and improving your message. Small changes to ad copy and your call-to-action can help better qualify website visitors.

• Give people a reason to buy TODAY!!! If you have a sale, push it. If a sale is ending, make a big deal of it.

• Block irrelevant or unqualified searches by finding and then excising negative keywords that don’t align with your advertising objectives.

• Use AdWords extensions or anything else that will help your ads stand out.

• Revise your ad scheduling to run only on days and/or hours that represent the most optimal times to reach your conversion requirements.

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Category: SEO

How important is AdWords to New Businesses?

Google’s AdWords vs. Bing AdWords, Who is better?

How Small Changes in your Online Ads Boost PPC Conversions

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