There is only one way to answer the question: Does my company need a mobile app? And that is: It depends. It depends on a lot of things going on in your company and the type of business you’re in, so in order to answer the big question, you’re going to need to ask yourself a lot of lesser questions and keep probing until you have enough answers to get past the doubt.
Let’s start with some basic questions: Do you think that your business will benefit from having an app? Will the benefits outweigh the costs? What are your competitors doing and how will that impact your decision? These are not easy things to figure out, but perhaps using an analogy will help. Not too long ago, businesses didn’t have websites. If someone wanted to find your business they had the Yellow Pages and, if you could afford it, paid advertising in various media.
Today, you’d have a hard time finding a business that didn’t have a website. They’re just too valuable a tool for connecting with customers. Your business has a website and your competition