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The Apple iPhone 6 and 6+ have launched, and demand is so high users who order are facing order fulfillment delays reaching into October. The delays don’t seem to dampening sales, however. “Response to iPhone 6 and iPhone 6 Plus has been incredible, with a record number of preorders overnight,” Apple told the Financial Times.

To avoid these delays, users are waiting in long lines at the brick-and-mortar stores of major retailers and wireless carriers who sell the phone. “There are going to be ridiculously huge lines,” Tim Bajarin, an analyst with Creative Strategies, tells USA Today. “Demand for iPhone 6 is so high.”

Reports indicate many of those waiting in line may be app developers or their proxies. This is because developers are anxious to immediately update their apps to run on the new phone and new operating system. Apps for both Apple and Android products have skyrocketed, after all, following the general trend toward greater smartphone use.

What does this mean for businesses? To put it simply, increased. Just as the surge in internet use a decade ago drove companies online, forcing them to build an online presence in order to reach customers, the new wave of increased smartphone use demands that companies now field online sites that can be easily viewed and used on smartphones. When possible, companies are also developing apps to make connecting with customers even easier.

In the past, websites were designed solely for use on computers with relatively large monitors. As mobile internet was developed, users found these sites difficult to view and use on the smaller screens offered by portable devices. The original answer to this question was the development of separate, similar mobile sites designed to be easier to view and use on smaller screens.

The technology has advanced, however, and now websites can be built that automatically query the users device when they access the site in order to determine the size of the screen. Based on the answer, the site then chooses from one of several ready-made format options designed to best different ranges of screen sizes. This is called “responsive website design.”

Determining the right format for the user’s device isn’t the only key to responsive design, however. A properly designed website can also load faster on mobile devices. Even a good 4G connection loads slower than most wired or wireless broadband internet connections, and some flashy features like sliders and large-format graphics that look great on a large screen and load easily through a broadband connection can load dramatically slower on mobile connections. Responsive websites determine the user’s speed and delay or eliminate the loading of these bandwidths hog as necessary. Remember, as we have discussed in another blog article, 40 percent of users will abandon a site that takes as little as three seconds to load, and 79 percent won’t return to a site they previously had trouble loading. In this business, time is quite literally money.

How do you know if your site is responsive? Odds are, if your site wasn’t built in the last year or tow or hasn’t been extensively updated or overhauled in that time, it isn’t – or at the least isn’t using the current full capabilities of responsive design. Here’s a good way to check: Pull out your smartphone. Open your web browser. Enter your site address. If you can’t view or use the site easily, odds are your customers also can’t…or won’t.

If you need a responsive web site designed, or an existing website overhauled to be responsive, at The Click Experts, we can help. We know responsive coding inside and out, and have the knowledge and experience to put it to work for you and your business. This means we can build responsive designs into both template and custom sites. We also build custom apps for both Android and iPhone, so if your company wants there to be “an app for that”, we can help. We offer free quotes, so there’s no excuse to check and see how custom apps and/or a website featuring responsive design can benefit your business. Don’t lose customers due to bad design. Contact The Click Experts today!

Apple introduces the new iPhone 6: